Jennifer of scriptygoddess reviews the new buymusic.com website. She has problem after problem after problem. This is a very technically able person. If she can’t get the site to work for her, it’s basically unusable.
scriptygoddess product review: Buymusic.com – BUYER BEWARE!!!
Here’s the other thing I love about the web – user comments that are WAY MORE INFORMATIVE than anything else you’d ever get. Like this one in that same thread:
I used to work with Buy.com which buymusic.com spawned from. Their “customer service” reps are not qualified to answer any technical questions…or any questions for that matter. They are not educated in the field. They are waiters, out of work actors, etc…people who just needed a minimum wage job. If your question cannot be answered by their canned responses, it cannot be answered by them. Congrats on the refund, you are lucky you got that!
UPDATE: The inimitable Matt Haughey weighs in with a great parody. I should also mention that BuyMusic seems to have violated copyrights by selling online music from Orchard Distribution artists who never agreed to that distribution scheme (I met those guys in NYC- seemed slimy to me then and now.)